Wednesday 30 January 2019

Simply Divorce not so simple: People lose money on discount service

https://twitter.com/DavidRayAmos/with_replies





Replying to and 49 others
Methinks many would agree that you won't have much luck dealing with Darrow MacIntrye N'esy Pas?



https://www.cbc.ca/news/canada/new-brunswick/simply-divorce-service-twila-emery-bourgeois-moncton-lawyer-1.4995743


Simply Divorce not so simple: People lose money on discount service





At least 46 Comments Then a lot were deleted
 Commenting is now closed for this story.





 Shaun Smith
Shaun Smith
The information provided by PLEIS NB is very easy to follow, there is a checklist and tons of examples on how to fill in the forms (uncontested divorce). I worked on the papers with my common-law spouse. Total cost was about 150.00 and that includes the re-filing fee he paid because we missed one form...Not too bad for non-lawyers. As for serving, we did it by mail. in fact the checklist makes it very clear you cannot serve your spouse yourself. Get a service, or just send it registered mail and keep the receipt and fill in the affidavit that it was sent



Jim Johnston
Jim Johnston
@Shaun Smith Had the same experience with the PLEIS info. Worked well and no issues at all.











Brandon Smith  
Content disabled.
Brandon Smith
This whole mess, is the direct result of an ongoing family dispute with Keith Smith. My son was the 1st line of succession as determined by the Federal Government and it caused division in the family. He is instigating all of this. He is inciting violence against us. He is encouraging people to lie.

Emery Bourgeois


AdamandChelsie Gauvin
Content disabled.
AdamandChelsie Gauvin
@Brandon Smith this has nothing to do with keith












Brandon Smith  
Content disabled.
Brandon Smith
I know for a fact, because I have been told so, that there are numerous fake calls made to Tori. People pretending to be customers. I hope you have vetted each person. Chelsie and Tina are giving you misinformation. Take a look at the Facebook Site, you will see the involvement of Keith Smith. He is inciting violence against us, he is instigating. He has had people call CBC that are not customers. I am in the private group with some of them, they do not know it is me. You are running a story based on information that is being put together by Keith.


AdamandChelsie Gauvin
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AdamandChelsie Gauvin
@Brandon Smith all the Info Has been FACTS and nothing came from keith not a single thing











Brandon Smith  
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Brandon Smith
2. Chelsie claims I did not send her divorce paperwork. I did. I sent proof to Tori, and she dismissed it after speaking with Chelsie. As I told you in an earlier email, I sent Chelsie a refund of $100, did her divorce papers and through in a free Will. We agreed that I would give her an additional $100 to make things right. The cost of that service is $175. She paid $100. She told Tori last night that I was suppose to register her divorce and service. We did not have that conversation and I did not agree to such a thing after all the threats by her and her family, death threats, why would I agree to such a thing. I just wanted to fulfill my obligation to her, as per her agreement with Emery, and have her out of our lives. I only asked her to take down the FB Simply Divorce Scam, she never had any intention to, which she never did. I asked her to sign a confidentiality agreement, she refused and demanded money from Emery or she was going to CBC and would get back as us. Emery asked her how to rectified the issue, she said “Money” a $100 each week until she is satisfied. (her daughter’s birthday was that week and she needed money” She is scamming Social Assistance, I have proof, her application. She is saying she is not.


AdamandChelsie Gauvin
Content disabled.
AdamandChelsie Gauvin
@Brandon Smith you mean After Emery Threated to go Dexter times ten on us and murder my kids? I have it on tape so.. And Also the "will" had 0 info in it becuase u dont know me or anything about ne and we never even talked about it. The emailed papers were still incorrect as well. And not valid also these guys lawyers found out your a fraud so Just go










Brandon Smith 
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Brandon Smith
If want more information regarding the truth behind this story, do a search on Facebook for Keith Smith Jones, Keith Jones "Smith" or Chelsie Maclennan











Brandon Smith 
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Brandon Smith
I sent this to Darrow MacIntrye at CBC and to Tori Weldon...No response from either

Darrow

I expected a call from Tori today at 10 am. I confirmed my number with her, but no call. She told Emery she tried to call, we where here all morning. I had a recent change of address. I also told her she could contact me by email. I heard nothing.

The company is owned by EMERY BOURGEOIS. Tori has copies of the Website Ad that lists Emery Bourgeois as owner. Employees, myself, Chelsie Lynn MacLennan and Marc Smith. When the story is run, please be sure to use ONLY Emery Bourgeois, as the rest of us are employees. If you put my name into the article, be sure that it is know that CHELSIE was an employee, worked for the company, and was very much involved. She had access to my website, email accounts for the business, and credit card information. She changed the password, address, verification password and ID information for my Vista Print account and email so I could not get access to my information, causing me to loose my website and company email information and contacts. Our lawyer said that this is grounds for a suit if my name is involved as I am not the owner. We have sent out EVERY single divorce paper to our customers. The issue is they could not get ahold of me for a period of time as Chelsie shut down my email. My obligation was to prepare the documents based on an application. I have on the application, on the website and I tell every customer that we are not lawyers, we can not give legal advice, that we only prepare the documents to get a Legal Divorce in the province the customer resides in. The two ladies primarily involved both got there divorce papers. Chelsie got them by email as I sent to Tori

\
David R. Amos
Content disabled.
David R. Amos
@Brandon Smith Methinks many would agree that you won't have much luck dealing with Darrow MacIntrye N'esy Pas?


Brandon Smith
Content disabled.
Brandon Smith
@Brandon Smith
2. Chelsie claims I did not send her divorce paperwork. I did. I sent proof to Tori, and she dismissed it after speaking with Chelsie. As I told you in an earlier email, I sent Chelsie a refund of $100, did her divorce papers and through in a free Will. We agreed that I would give her an additional $100 to make things right. The cost of that service is $175. She paid $100. She told Tori last night that I was suppose to register her divorce and service. We did not have that conversation and I did not agree to such a thing after all the threats by her and her family, death threats, why would I agree to such a thing. I just wanted to fulfill my obligation to her, as per her agreement with Emery, and have her out of our lives. I only asked her to take down the FB Simply Divorce Scam, she never had any intention to, which she never did. I asked her to sign a confidentiality agreement, she refused and demanded money from Emery or she was going to CBC and would get back as us. Emery asked her how to rectified the issue, she said “Money” a $100 each week until she is satisfied. (her daughter’s birthday was that week and she needed money” She is scamming Social Assistance, I have proof, her application. She is saying she is not.

Brandon Smith
Content disabled.
Brandon Smith
@David R. Amos
Nope. We have tried to do an interview but Tori kept telling me she could not reach me by phone, I gave her the new number, she did not keep our appointment. Darrow never responded to any message, and Tori did not even to bother to contact me by email. They said nothing about the positive calls they got regarding our service, CBC is very bias and has reported only one side.

David R. Amos
Content disabled.
David R. Amos
@Brandon Smith Do you know who I am?


Brandon Smith
Content disabled.
Brandon Smith
@David R. Amos
no

Brandon Smith
Content disabled.
Brandon Smith
@David R. Amos
I do now

David R. Amos
Content disabled.
David R. Amos
@Brandon Smith Exactly

David R. Amos
Content disabled.
David R. Amos
@Brandon Smith Did I run for public office 6 times or did I not?

https://www.cbc.ca/news/canada/new-brunswick/fundy-royal-riding-profile-1.3274276


Brandon Smith
Content disabled.
Brandon Smith
@David R. Amos
Yes, I know who you are


David R. Amos
Content disabled.
David R. Amos
@Brandon Smith Say Hey to Darrow MacIntrye for me will ya?








Chuck Stewart 
Chuck Stewart
She's met someone new and wants a second chance at matrimonial happiness.
"I would love to be remarried. I would love to marry my best friend."
Does not learn from past experience does she.


AdamandChelsie Gauvin
Content disabled.
AdamandChelsie Gauvin
@Chuck Stewart The Situation was out of my control :) life happens.

Brandon Smith
Content disabled.
Brandon Smith
@AdamandChelsie Gauvin
Do a search for Keith Jones Smith or Chelsie Maclennan on facebook

Darrow

I expected a call from Tori today at 10 am. I confirmed my number with her, but no call. She told Emery she tried to call, we where here all morning. I had a recent change of address. I also told her she could contact me by email. I heard nothing.

The company is owned by EMERY BOURGEOIS. Tori has copies of the Website Ad that lists Emery Bourgeois as owner. Employees, myself, Chelsie Lynn MacLennan and Marc Smith. When the story is run, please be sure to use ONLY Emery Bourgeois, as the rest of us are employees. If you put my name into the article, be sure that it is know that CHELSIE was an employee, worked for the company, and was very much involved. She had access to my website, email accounts for the business, and credit card information. She changed the password, address, verification password and ID information for my Vista Print account and email so I could not get access to my information, causing me to loose my website and company email information and contacts. Our lawyer said that this is grounds for a suit if my name is involved as I am not the owner. We have sent out EVERY single divorce paper to our customers. The issue is they could not get ahold of me for a period of time as Chelsie shut down my email. My obligation was to prepare the documents based on an application. I have on the application, on the website and I tell every customer that we are not lawyers, we can not give legal advice, that we only prepare the documents to get a Legal Divorce in the province the customer resides in. The two ladies primarily involved both got there divorce papers. Chelsie got them by email as I sent to Tori

David R. Amos
Content disabled.
David R. Amos
@Brandon Smith Hmmm Methinks the plot thickens rather nicely N'esy Pas?


AdamandChelsie Gauvin
Content disabled.
AdamandChelsie Gauvin
@Brandon Smith YOUR BEING CHARGED FOR NAME SLANDER BECUASE OF THAT PAGE












Chuck Stewart 
SarahRose Werner
"Chisholm said the guide is only useful in uncontested divorces." - A lot of people think they're getting uncontested divorces until they actually sit down with their ex to talk about it.


David R. Amos
David R. Amos
@SarahRose Werner Oh So True











Chuck Stewart 
Marc Martin
Easy fix, stop getting married....


Marc Bourque
Marc Bourque
@Marc Martin you got it right!! But even then you need a cohabitation agreement...

David R. Amos
Content disabled.
David R. Amos
@Marc Martin Methinks many folks wonder if your wife reads your comments and if so how long will she stick with you N'esy Pas?


Shaun Smith
Shaun Smith
@Marc Bourque Agreed...Anyone going into any kind of serious relationship needs to have some sort of agreement in place. Although I'm not too sure of the legal standing of these agreements?










Sandra Brown
Content disabled.
Sandra Brown
I got my divorce! Twila and Emery prepared my draft with one error, and the rest of the forms were perfect. My divorce was finalized and I got my divorce finalized last month. I would highly recommend this service.


David R. Amos
Content disabled.
David R. Amos
@Sandra Brown Hmmm


AdamandChelsie Gauvin
 Content disabled.
AdamandChelsie Gauvin
@Sandra Brown this is thr same lady (twila) everyone had to block on fb.. Poser..

Brandon Smith
Content disabled.
Brandon Smith
@AdamandChelsie Gauvin
The person you blocked was Shaendra Brown......Get the facts straight








Chuck Stewart 
Content disabled.
Shawn Tabor
Simply Devore, I can FULLY understand how it’s screwed up, from hiring a lawyer or lawyers, misrepresentation to down right fraud, perpetratored by lawyers, its no wonder that these women are having trouble or getting greased. 17 years and I think they want me to take it to appeals court, going by the letter that I received from the court clerk, ( imagine a court clerk advising me ) she no lawyer. Even made a complaint to the Law Society, about the actions of these folks. Still before the courts I am told. 17 years and my oldest has made me a grandfather and this stuff is still not settled. Maybe someday, I am not going to hold my breath. Guaranteed that CBC will never write about it. Make a good article though.


David R. Amos
Content disabled.
David R. Amos
@Shawn Tabor What my friend Shawn says is true and the Law Society should be VERY ashamed of itself








Chuck Stewart 
Stephen White
My question is, if you can pick up errors in your paperwork, why couldn't you fill them out to begin with?


AdamandChelsie Gauvin
Content disabled.
AdamandChelsie Gauvin
@Stephen White I am Chelsie Day and my biggest problem as the article says was serving my estranged Husband :)

David R. Amos
David R. Amos
@AdamandChelsie Gauvin You can hire somebody to do that without much expense.


Brandon Smith
Brandon Smith
@AdamandChelsie Gauvin
If want more information regarding the truth behind this story, do a search on Facebook for Keith Smith Jones, Keith Jones "Smith" or Chelsie Maclennan

AdamandChelsie Gauvin
Content disabled.
AdamandChelsie Gauvin
@David R. Amos If you know someone send them my way lol

AdamandChelsie Gauvin
Content disabled.
AdamandChelsie Gauvin
@Brandon Smith with rcmp now charging you for name slander.. Look up some laws... The page yiuve just made is highly ILLIGEAL


David R. Amos
David R. Amos
@AdamandChelsie Gauvin "If you know someone send them my way lol"

Trust that I am not laughing nor should the RCMP whom you claim to have contacted Correct?

I believe you mean libel not slander and the law you both should look up is Section 300 of the Criminal Code

The RCMP are well aware of how familiar I am with that Section. Just so ya know it is not slander or libel if the statements are true.



Simply Divorce not so simple: People lose money on discount service

'Again, it's me that lost in the end because I had to pay this $175 and I got nothing,' customer says


Chelsie Day said the paperwork she received from Simply Divorce was full of mistakes. Despite promises from the company, she has never received corrected documents, she says. (CBC)


Getting a divorce can be expensive, even when both sides agree the marriage is over. With the costs of a lawyer, an uncontested divorce can still run between several hundred dollars and $1,000.

The hefty price has led some people to forgo a lawyer and turn to a divorce service instead, but that proved to be a money-losing choice for some people using Simply Divorce, a company that operated in Moncton last year.

Simply Divorce was run by husband and wife team Emery and Twila Bourgeois and offered a low-cost alternative to preparing divorce papers, while making it clear no lawyers were on staff.








The company's discounted prices ranged from $175 to $300.

Simply Divorce was registered with, but not rated by, the Better Business Bureau in June 2018.

Simply Divorce asked clients to fill out a questionnaire. The information was used to fill out necessary paperwork, which would either be filed at a courthouse by the client or, with the premium package, filed by Simply Divorce.

Some clients say the more expensive package also included the cost of serving an estranged spouse divorce papers.

But Chelsie Day of St. Stephen said she paid $200 to Simply Divorce and wound up with more hassle than help. Day started looking at her options for obtaining a divorce in September.

"I tried lawyers, I've gotten  many different estimates, different prices, it's anywhere between $800 and $1,200 from what I found in the area."


Twila Bourgeois ran Simply Divorce out of an office in Moncton until November. (simplydivorce.ca)
Those fees were too steep for Day. She considered filing her own divorce papers but found the process confusing and didn't want to deliver the papers to her estranged husband herself.

She looked online and came across what seemed a cheaper and easier way to get her uncontested divorce.

"I found it on the Saint John Buy and Sell [Facebook group], an add for Simply Divorce Canada and they were claiming to give divorces for only $300."

The 23-year-old mother of two was initially leery of the posting but searched the company online and called the Moncton office. Day said she spoke with Twila Bourgeois by phone a number of times over a few weeks.

"They seemed legit, they had a real website, they had a real Google page with an address listed, with an office area they were listing."

Day wanted the $300 package and had only $200 in the bank, but she said Bourgeois told her to pay the remaining money later. Day sent her information to Bourgeois and two days later received her paperwork riddled with errors.


Tina Robichaud, who works two jobs, says losing $175 to Simply Divorce was a blow. And she was no closer to ending her marriage. (Tori Weldon/CBC)
"The papers have 36 errors between misspelling of names wrong locations, wrong addresses, things like that, just totally incorrect information," Day said.

"I confronted them about this and they said, 'Well, don't worry about the other $100 you were going to send.'"

Day said Bourgeois also told her, 'You have a real keen eye for detail, you should start correcting paperwork for us."

Although she had no experience doing legal work or proofreading, Day agreed to work on a per-document basis. She said she worked a couple of hours for Simply Divorce making ads for social media sites and was never paid.

While this was going on, Day waited for her corrected paperwork to come in the mail.

"Then they disappeared completely. Their website disappeared, their Facebook disappeared, their phones got turned off. I couldn't reach anybody."

Day eventually received her papers, and Simply Divorce returned her $100. She said the papers still contained errors and the papers were never filed with the court or her partner.

Day said she went to the Codiac RCMP and took to Facebook, hoping to warn others.

'I just want my divorce'


Tina Robichaud of Cap-Pelé desperately wanted a divorce but knew she couldn't afford a lawyer. Instead, she called Simply Divorce after seeing an ad online.

"I ignored it for two months, and finally I went for it. Then everything went to pieces."


Emery Bourgeois was listed as, "the go-to-guy when dealing with more difficult issues" on Simply Divorce's website. (simplydivorce.ca)
Robichaud went to meet Twila Bourgeois at the Simply Divorce office on Main Street on Oct. 24. She said she gave all the necessary information to Bourgeois and paid for the basic package.

But when Robichaud received a draft of her paperwork, she said, she found mistakes so she sent it back.

Two weeks later, Robichaud was still asking for a revised copy.

"I never got no reply."

Robichaud works two jobs and said losing that money was a blow. But worse than that, Robichaud was no closer to leaving her marriage.

"I kept on telling Twila that my main concern was I just want my divorce. I want to forget that memory, I just didn't want nothing else to do with anything except to just get my divorce."

Robichaud said she had a difficult marriage, and it was frustrating to take steps to make her situation better only to find herself back at the beginning of the divorce process.

"Because again, it's me that lost in the end because I had to pay this $175 and I got nothing," she said. "They basically need to be stopped."

Robichaud also reported Twila and Emery Bourgeois to the RCMP, but she doesn't know if anything is being done.

RCMP would not confirm to CBC News if they're investigating the complaints.

'I can understand why people are upset'


The CBC contacted the couple, but Twila Bourgeois was the only one who would speak on the phone.

She admitted she took money from customers and was unable to get them completed divorce papers in a timely manner.

Personal problems led her to close her business in November, she said.

"I can understand why people are upset."


Amber Chisholm is the family law information co-ordinator at Public Legal and Information Service of New Brunswick. She says people often can't afford lawyers. (Submitted)
Bourgeois denied that anyone asked for a refund. On Nov. 26, she said all her customers would receive their completed papers but two months later, she said, that has not happened yet.

Bourgeois said Chelsie Day got her money's worth.

Bourgeois said she is not a lawyer, and she was always up front with customers about this. She said she is trained as a paralegal and has studied psychology.

A new divorce service called Divorce 180 was listed online in December. Twila Bourgeois said she was behind the company but has since closed it down.

Neither Simply Divorce nor Divorce 180 were registered companies in New Brunswick.

Information Morning - Moncton
Simply Divorce not so simple


00:00 08:07





Customers of Simply Divorce, a divorce service in Moncton, say the company took their money but didn't bring them any closed to divorce. Reporter Tori Weldon brings us the story. 8:07

A question of legality


Amber Chisholm, family law information co-ordinator at Public Legal and information Service of New Brunswick, or PLEIS NB, said she often hears from people who can't afford a lawyer but want a divorce.

"I would say it's a really common problem in New Brunswick."

But there are questions about the legality of divorce services that don't use lawyers, she said.

"Only a person can fill out their own legal forms themselves and represent their own information to the best of their ability and represent themselves in court, or a lawyer can do it for them."


Twila Bourgeois created Divorce 180 after closing Simply Divorce. She said it is no longer operational.
PLEIS NB offers a do-your-own-divorce guide, which is online, in most public libraries and available to buy at most courthouses.


A few years ago, it was discovered some people were selling the information meant to be available for free online or for $10 for a hard copy, a fee meant to cover photocopying costs.

"They would use the information in our guides or even sell people copies of our guides for their own profit and claim to be able to do divorces on their behalf and do the filing on their behalf. No one in the province of New Brunswick can do that without a licence to practise law."

Chisholm said the guide is only useful in uncontested divorces.

"Which means that there's no property still to be divided, all of the custody issues have already been settled or there are no children to be settled, the child support has already been settled, that kind of thing. Nobody is arguing over anything."

She said once issues arise, it's time to hire a lawyer.

And Chisholm admitted the options are limited for people who need legal advice and can't afford it.

Divorce in New Brunswick


According to numbers from the Department of Justice, 674 divorces were granted in the province in 2018. Of those, only 10 saw both parties represented by a lawyer, and there were 11 where it is unknown if a lawyer was involved.

Similar to 2017, when more than 1,000 couples divorced, only 56 cases saw both parties represented by lawyers, in 12 cases it is unknown if lawyers were involved.

Chelsie Day said she is now saving up to hire a lawyer. She and her husband married in 2014 for about $600 and weren't together long.

She joked that getting out of her marriage will cost more than it cost to get in, but she is willing to do what it takes. She's met someone new and wants a second chance at matrimonial happiness.

"I would love to be remarried. I would love to marry my best friend."

About the Author

 


Tori Weldon
Reporter
Tori Weldon is a reporter based in Moncton. She's been working for the CBC since 2008.













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