David Raymond Amos @DavidRayAmos
Replying to @DavidRayAmos @alllibertynews and 49 others
Methinks the crickets speak volumes when Bell's critics say nothing N'esy Pas?
https://davidraymondamos3.blogspot.com/2020/04/nb-customers-slam-bell-aliant-for-price.html
https://www.cbc.ca/news/canada/new-brunswick/covid-19-outbreak-bell-aliant-internet-increase-1.5518418
N.B. customers slam Bell Aliant for price increase amid COVID-19 outbreak
Internet provider says it notified customers of planned increase in December
· CBC News · Posted: Apr 02, 2020 6:00 AM AT
Bell-Aliant is one of five companies given a six-month extension by the CRTC to go on-line with the new national public alert system. (Deborah Irvine Anderson)
Bell Aliant is facing criticism from customers in New Brunswick for planned price increases for internet service in the midst of the COVID-19 pandemic.
The company says it notified customers of the increase in December, but some of them are only seeing it show up on their most recent bills.
That has prompted angry social media posts.
"How dare you take a price increase in the midst of a global pandemic with thousands laid off," said Tanya Clark, a Toronto woman with elderly parents in New Brunswick. "You ought to be reported. … Absolutely disgusting."
Former New Brunswick energy minister Craig Leonard tweeted facetiously that he wanted to thank Bell "for selflessly providing a case study under the 'don't do this' category for future PR trainees."
Should be interesting to see the reaction of @bell_aliant customers when they see this month's bill and realize the company has gone ahead with price increases for internet during a pandemic...
I see that @Bell_Aliant's PR strategy defending increasing prices during a global pandemic is to tell people "we informed you of this in December". I for one, want to thank them for selflessly providing a case study under the "don't do this" category for future PR trainees.
People responding to Leonard cited increases of $5 to $15.
Fredericton customer Ben Pollock called the increases "beyond unreasonable" at a time when many people have lost their jobs due to the coronavirus. He said he had cancelled his landline and satellite service in protest.
Bell Aliant spokesperson Katie Hatfield said the company told customers about the increases in December 2019.
"Customers saw the increase on their February bills, though some saw it on their March bill because of where they fall in the billing cycle and may have believed it was a new increase," she said.
"We also announced after the COVID-situation began that any new price changes on any service would be postponed indefinitely."
Rogers Communications, Bell's main competitor in New Brunswick, announced last week that rate increases announced in February and scheduled to take effect at the end of April were being postponed until later this year.
Usage cap fees waived
Hatfield also pointed out Bell has waived additional internet charges until April 30 for customers who don't have unlimited data plans, to accommodate people working from home and children being home from school.
Rogers has done the same until the end of May.
Bell has also waived roaming fees for anyone travelling.
Hatfield said overall, internet use on Bell's network is up 60 per cent during the day and 20 per cent in the evening but the network is "performing well."
Rogers spokesperson Heather Robinson said her company was also seeing a spike in online use. "We are continuing to add capacity and manage traffic in real time," she said.
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David Amos
Methinks folks should wonder how long it will take Bell Canada's legal dept to print my files 16 years later N'esy Pas?
---- Original Message -----
From: martine.turcotte@bell.ca
To: motomaniac_02186@hotmail.com
Cc: bcecomms@bce.ca ; W-Five@ctv.ca
Sent: Thursday, August 19, 2004 9:28 AM
Subject: RE: I am curious
Mr. Amos, I confirm that I have received your documentation. There is
no need to send us a hard copy. As you have said yourself, the
documentation is very voluminous and after 3 days, we are still in the
process of printing it. I have asked one of my lawyers to review it
in my absence and report back to me upon my return in the office. We
will then provide you with a reply.
Martine Turcotte
Chief Legal Officer / Chef principal du service juridique
BCE Inc. / Bell Canada
1000 de La Gauchetière ouest, bureau 3700
Montréal (Qc) H3B 4Y7
Tel: (514) 870-4637
Fax: (514) 870-4877
email: martine.turcotte@bell.ca
Executive Assistant / Assistante à la haute direction: Diane Valade
Tel: (514) 870-4638
email: diane.valade@bell.ca
David Amos
Reply to @David Amos: Methinks the crickets speak volumes when Bell's critics say nothing N'esy Pas?
Michel Jones
It is easier than ever to reach your Member of Parliament by email, I just did and have been contacting him whenever I deem necessary... Everybody should do the same..
David Amos
Reply to @Michel Jones: Try running against him and see how fast he answers you
Michel Jones
Reply to @David Amos:
I've already had multiple answers from him in the past.. What's your
point or are you just trying to be funny?
David Amos
Reply to @Michel Jones: Say Hey to him for me will ya?
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