Wednesday, 27 November 2024

School district hires firm to manage dozens of complaints over changes to school day

 

School district hires firm to manage dozens of complaints over changes to school day

Porter O'Brien created survey to send to parents, setting up feedback sessions in Anglophone West

The Anglophone West School District hired a consultancy firm to manage dozens of complaints from parents, three months after significant changes were made to schedules at some Fredericton and Oromocto schools. 

Porter O'Brien was brought in to create a survey to send to parents, staff and relevant community organizations. It's been distributed electronically and will provide anonymity to respondents.

 The company is also organizing five feedback sessions to collect information about the impact of these changes, which included adding an hour per day of school for kindergarten to Grade 2 students. 

The Department of Education communicated the plan for the additional hour for its youngest students in a letter to schools districts back in March. The change was designed to bring the younger grades in line with grades 3 to 8 and reduce the amount of bus drivers needed to accommodate all students, addressing the bus driver shortage.  

The survey was sent out during the week of Nov. 18 and parents have until Dec. 20 to complete it. 

"We saw it important to reach out to an organization who is familiar with doing something like this and has a reputation of being successful in gathering information and processing it and sharing feedback with an organization," said David McTimoney, superintendent of Anglophone West, on Information Morning Fredericton

He said the district received between 60 and 80 complaints from parents, most of which were sent when the schedule changes were announced last spring. He said 6,000 families have been impacted by the changes. 

"There are concerns about the changes in times and the impact it has on some family scenarios and some routines for the older kids who might have after-school jobs or participate in activities," said McTimoney.

"We know that the change had to happen. It was in response to a change with the teachers' collective agreement and knowing that we needed to operationalize our responsibility to buses." 

Kavita Saxena says her 10-year-old daughter's schedule at Liverpool Elementary School in Fredericton has been difficult to manage this year.

Two school buses parked The Anglophone West School District has struggled with a bus driver shortage for years now, especially in the Fredericton and Oromocto areas. (CBC)

Her daughter was used to attending school from 8 a.m. to 3 p.m. last year, which she said aligned perfectly with her work schedule and her husband's.This year, their daughter finishes school at 2:30 p.m. 

"For just half an hour I have to get her a caretaker, which is very difficult because it gets difficult to find people here," said Saxena. "It's been a challenge work-wise and for her as well." 

Saxena said daycare was not an option, as she would have been charged for the full day of care even though her daughter only needs half an hour. The cost would have been $100 per week. 

She has been asking her friends and people who work from home to watch her daughter after school. "I have been taking a lot of favours from people."

Anglophone ​School District West is gathering feedback on the schedule change it made for some schools in Fredericton and Oromocto. ​Jeanne Armstrong spoke to ASD-W superintendent David McTimoney​.

Saxena has already filled out the survey and said it asks parents how satisfied or unsatisfied they are with each bell change and early dismissal. 

There is a comment box where parents are encouraged to offer suggestions. 

Saxena said she plans to attend consultations held by the district and Porter O'Brien. 

She hopes changes will be made for the next calendar year as her daughter will be in her first year of middle school, where the starting time is 9:20 a.m. 

"That's going to impact me even more because my husband starts work at 9," said Saxena. 

The district's schedule changes have the largest impact on the following schools and the K-8 schools that feed into them: 

  • Fredericton High School.

  • Bliss Carmen Middle School.

  • George Street Middle School.

  • Leo Hayes High School.

  • Nashwaaksis Middle School.

  • Devon Middle School.

  • Oromocto High School.

  • Harold Peterson Middle School.

  • Ridgeview Middle School.

Feedback sessions will be held starting Nov. 26 until Dec. 10. 

ABOUT THE AUTHOR

Isabelle Leger is a reporter based in Fredericton. You can reach her at isabelle.leger@cbc.ca

With files from Information Morning Fredericton

 
 
 
14 Comments
 
 
 
David Amos
The Nanny State is well underway 



Matt Steele
The problem can all be traced back to how the School Districts treat their casual staff . They are constantly short casual staff to fill in because the casual staff are so poorly treated by the District Offices . The solution would be to shake up the District Offices , and get some qualified management ; and then change how their casual staff are treated by giving them some job protection and benefits . They are constantly short Substitute Teachers and Casual Bus Drivers because of the extremely poor job security and working conditions , so no one wants to work there on a casual basis ; yet District Office staff act like Gods , and seem to think that they answer to no one .

David Amos
Reply to Matt Steele
They answer to us



Don Corey
So do all parents expect their kids’ school schedule should conveniently accommodate their individual work schedules?

Just blame it all on Higgs.



Les Cooper
Why can't the french kids travel with the English kids? Asking for a friend!

MR Cain
Reply to Les Cooper
They go to different schools.

Bobby Richards

Reply to Les Cooper
I don't know if that one will ever get solved. Anglophone busses now drops kids off at different schools. My high school kid's bus dropped off elementary students and picked up more middle and high students (that lived in that neighbourhood) at the elementary school. Then took them to the middle and high schools.

So it is doable. It's the working together part that seems to be difficult.

David Amos
Reply to Bobby Richards
I repeat have you apologized for what you posted on June 6th?



Les Cooper
So the kids are the last priority?

Bus drivers are top priority.

Well another hour at school should please parents. More education since parents don't want Little Johnny to bring home homework.



Graham McCormack
This decision had nothing to do with the teachers' collective agreement. It had everything to do with them not being able to manage their bus system.



Chuck Gendron
More money spent on non teaching in the education of our kids. This is province wide and most parents have accepted it. The waste of tax dollars has started I see.

Jim Lake
Reply to Chuck Gendron
You’re implying this is a result of the new Liberal government, which is incorrect … it was implemented by the DoE of the Higgs government.



MR Cain
Look at this, Mr. Higgs. Data to help make decisions.

Don Corey
Reply to MR Cain
The decisions have been made. They’re looking for data to support them.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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