Sunday 20 January 2019

Big telcos hike internet prices amid soaring demand, revenues


https://twitter.com/DavidRayAmos/with_replies





Replying to and 49 others
Methinks Ms Harris should review the documents I sent her in 2002 before she says too much more about the big company that owns her journalistic competition N'esy Pas?

https://davidraymondamos3.blogspot.com/2019/01/big-telcos-hike-internet-prices-amid.html



https://www.cbc.ca/news/business/bell-telus-shaw-internet-price-hike-1.4984489


Big telcos hike internet prices amid soaring demand, revenues



1212 Comments
Commenting is now closed for this story.




David R. Amos
Content disabled.
David R. Amos Methinks some folks may enjoy reading a portion of a comment I made as I ran in the election of the 42nd Parliament N'esy Pas?

https://www.cbc.ca/news/canada/new-brunswick/fundy-royal-riding-profile-1.3274276


----- Original Message -----
From: martine.turcotte@bell.ca
To: motomaniac_02186@hotmail.com
Cc: bcecomms@bce.ca ; W-Five@ctv.ca
Sent: Thursday, August 19, 2004 9:28 AM
Subject: RE: I am curious

Mr. Amos, I confirm that I have received your documentation. There is
no need to send us a hard copy. As you have said yourself, the
documentation is very voluminous and after 3 days, we are still in the
process of printing it. I have asked one of my lawyers to review it
in my absence and report back to me upon my return in the office. We
will then provide you with a reply.

Martine Turcotte
Chief Legal Officer / Chef principal du service juridique
BCE Inc. / Bell Canada
1000 de La Gauchetière ouest, bureau 3700
Montréal (Qc) H3B 4Y7

Tel: (514) 870-4637
Fax: (514) 870-4877
email: martine.turcotte@bell.ca

Executive Assistant / Assistante à la haute direction: Diane Valade
Tel: (514) 870-4638
email: diane.valade@bell.ca








Norm Jones 
Norm Jones
Every time they increase prices they claim improved infrastructure including this time from Bell. The fact is that my DSL service has been stuck at 10 Mbps for the last 8 years. They should not be allowed to do this unless they can show they are actually improving services for the places they increase prices.


James Carpenter
James Carpenter
@Norm Jones

Where are all the right wing champions explaining why CEO's should make 30 million a year? Common boys, you got no problem baiting the left...

William Weston
William Weston
@James Carpenter
How can this be a left-right dichotomy? Both national parties have been in power while the telcos and their CRTC have controlled those same Canadian resources...unless, of course, both parties are considered right wing.

Neil Gregory
Neil Gregory
@William Weston

You are ignoring the fact that BOTH the Liberals and the Conservative are right-wing parties, and that the NDP abandoned its socialist principles decades ago.

Nicolas Krinis
Nicolas Krinis
@Norm Jones We already have the lousiest, most inept regulator in the world and you want them to do what exactly? Unless you want to create another regulator that will be just as inept and sold to the telcos.

Nicolas Krinis
Nicolas Krinis
@James Carpenter They can earn whatever they want. Want change? Vote with your wallet. The French took to the streets. We are here whining about how the system needs to change while in other countries, they fight for their rights.

Gregg Kehoe
Gregg Kehoe
@Norm Jones

10 Mbps! Lucky. I only get 1 on average, and it only costs me $110/month for 50Gb!

Titus Pullo
Titus Pullo
@James Carpenter why should anybody come in here and try to explain a fact that you made up? This article does not describe any of the canadian telecom CEOs making 30 million.

I looked it up, none are making anywhere near what you claim.
https://www.canadianbusiness.com/lists-and-rankings/richest-people/canada-100-highest-paid-ceos/

Charly Vaughan
Charly Vaughan
@Norm Jones time for the conservatives to hyperventilate the virtues of the government sponsored price gouging

David R. Amos
Content disabled.
David R. Amos
@Norm Jones Methinks Ms Harris should review the documents I sent her in 2002 before she says too much more about the big company that owns her journalistic competition N'esy Pas?


David R. Amos
Content disabled.
David R. Amos
@Charly Vaughan "time for the conservatives to hyperventilate the virtues of the government sponsored price gouging"

Methinks the CRTC and all the politicians know that I have been doing that since 2002 That is just one of the many reasons why I run against all the political parties as an Independent N'esy Pas?









Gorden Feist 
Gorden Feist
They know you can cut the cable cable but you can't cut the internet cable.

Welcome to Canada, where the excuse is "Our customers want to pay more."

No, we don't.


Art Rowe
Art Rowe
@Gorden Feist
We're not happy until you're unhappy.

Richard McCallum
Richard McCallum
People cutting cable TV is the reason internet charges are increasing so much. Streaming video needs faster lines and more bandwidth. There is no such thing as a free lunch.

David R. Amos
David R. Amos
@Art Rowe "We're not happy until you're unhappy."

Methinks their shareholders are Happy Happy Happy N'esy Pas?

David R. Amos
David R. Amos
@Richard McCallum "There is no such thing as a free lunch."

Methinks legions of Yankee Feds are getting a free lunch while they complain all over the internet N'esy Pas?

https://www.cbc.ca/news/thenational/u-s-shutdown-has-workers-turning-to-food-banks-to-make-ends-meet-1.4985225








Shaun sturby
james fryday
In Nova Scotia I pay $185.00 for basic cable tv and internet with land line phone. Smartphone is extra $70.00 a month. Brother in Montreal pays 95.00 for same service and 60.00 for smartphone.There s no excuse for this large difference. Prices should be regulated across the country.


Shaun sturby
Shaun sturby
@james fryday cut the cord, you complain you pay too much but do nothing about it


Edward (E) Merij
Edward (E) Merij
@Shaun sturby
Cut the cord and replace it with what? Whoever the competitor is in Nova Scotia, the price will likely be the same.

Ian Berg
Ian Berg
@Edward (E) Merij Cut the basic cable TV is what he means by cut the cord. I dropped $50+ basic cable TV and have just internet, smartphone & Netflix. CBC sports app is free otherwise I'd have no sports at all.

Richard McCallum
Richard McCallum
So, you live in the middle of nowhere, a mile from the nearest neighbour and think your utilities should cost the same as a city-dweller's. Suggest taking a course in basic economics.

David R. Amos
David R. Amos
@james fryday Methinks whereas I pay about the same in rural New Brunswick without cable TV and a line I share your pain N'esy Pas?







James Holden
James Holden
That's a step too far.

Write your MP or make an appointment to see them in their office and ask for a new CRTC that protects Citizens as the first priority.
It needs sharp tools to keep telcos in line.


James Holden
James Holden
@James Holden

No CRTC board member should be a former Telco executive, or have any stock in companies they regulate.
Contracts should be clear one page 10pt documents with no fine print and no clause that lets telcos break the deal prematurely.
The New CRTC should have a team of forensic accountants to go through the finances of the telcos. This will allow a determination of the rates that will first protect customers and then provide a reasonable/small profit to the telcos.

David R. Amos
David R. Amos
@James Holden Dream on






James Holden 
Steve Munro
Nothing more than a corporate cash grab from the greedy telecommunications companies! Their greed is limitless!


David R. Amos
David R. Amos
@Steve Munro YUP








James Holden 
mo bennett
gouging 101. this shouldn't surprise anyone! after all, there's all those executive pockets to be lined.


David Conway
David Conway
@mo bennett
Stocks and shares are borrowed monies. Look at the dividends per quarter to the portion of company ownership.

mo bennett
mo bennett
@David Conway who cares. still doesn't change the fact that executive pockets will get lined with gouged money!

Nicolas Krinis
Nicolas Krinis
@mo bennett And shareholders, like you and me via our pension plans and RRSPs.

James Holden
James Holden
@Nicolas Krinis

The vast majority of Telco's shares are owned by the top 10%, not the average Canadian.

Norm Mohamid
Norm Mohamid
@James Holden - yep, Rogers is owned and controlled by the preferred shares of the Rogers family.

Edward (E) Merij
Edward (E) Merij
@James Holden
Canada Pension Plan owns shares in all telecoms in Canada.
Like Kevin O'Leary (Dragon's Den) once said, in giving advice about the stock market:
"Buy companies you hate".

David R. Amos
Content disabled.
David R. Amos
@mo bennett "who cares."

YO MO Methinks you know I care N'esy Pas?









Neil Gregory 
Neil Gregory
As I have said on many previous occasions, Canada needs to Nationalize these corporations and run the communications industry as a not-for-profit service for all Canadians.

Of course, the right-wing, Conservative posters here are going to "down-vote" this idea, but they seem to like being ripped off by greedy corporations, so I don't pay any attention to them.


David Conway
David Conway
@Neil Gregory
It all goes into the same hands at the end of the day. The only difference, nationalization forces the taxpayer to pay more taxes or accept less services to keep it all rolling.
-- What's next door ? If the US was in Europe, what would Europe look like.

Tomasz Rakowski
Tomasz Rakowski
@Neil Gregory Worst idea ever. In countries that had telcos nationalized, the level of service was aweful. First hand experience from place like Poland where in the 80s, wait time to have a land line installed was 20 years. It was cheap, but you could not have it... Why would not you list some success stories of Canadian nationalizations ? There ain't any. Have you tried to take a train in Canada ? What a disappointment. Took a business class, MTL to Toronto. Dirty, expensive...

Neil Gregory
Neil Gregory
@Tomasz Rakowski

"Why would not you list some success stories of Canadian nationalizations ? There ain't any. "

ABSOLUTE NONSENSE from some hither-to unknown right-wing poster who appears to know NOTHING about Canadian economic history

Neil Gregory
Neil Gregory
@Robin Reichal

NO! You can't because with only 3 comments to you credit, you obviously haven't been on this site long enough to have read much less paid attention to what I say about Trudeau II.

Gorden Feist
Gorden Feist
@Tomasz Rakowski
Part of the reasdon your internet was so slow in 1980's Poland was that the internet only launched in 1993 with the world wide web debuting in 1995, so the salesman that sold you internet in the '80's lured you in hook, line, and sinker.

How many years did it take before you realized it wasn't invented yet?

Michael MacKenzie
Michael MacKenzie
@Neil Gregory When Bell had a telephone monopoly, price was expensive, service poor and innovation slow to be implemented.

Bob Winter
Bob Winter
@Neil Gregory

So, cite one.

William Weston
William Weston
@Neil Gregory
Having our telephony delivered by the same folks who brought us Phoenix may have an inherent flaw.
Better to avoid large government and large corporations - too much focus on power, too little on service. Nationally networked cooperatives employing the same Canadians providing the knowledge, service, experience running the system today but without the international investors taking the profits would provide the best service and value. Profits could be reinvested in the system rather than palatial homes on some distant beach

James Holden
James Holden
@Neil Gregory

I don't think it has to go that far.
A new CRTC focused on protecting citizens and power to set fines in the multi millions and regulate rates and simplified contracts, would make thingss much better.
No CRTC board member should be a former telco exec or have any stock in companies they regulate.

William Weston
William Weston
@James Holden
Great idea. We could start by electing a different type of government, one consisting of dedicated constituent representatives determined to put such measures in place.


Nicolas Krinis
Nicolas Krinis
@Neil Gregory Why don't you stop typing for a second and stop throwing around insults and tantrums?

Bob Hull
Bob Hull
@Nicolas Krinis

Insults?
You work for a greedy corporation do you?

Sam Uel
Sam Uel
@Neil Gregory

Angry Liberals know better because the use capitol letters!

Vernon McPhee
Vernon McPhee
@Gorden Feist Except he was talking about "telcos" not internet specifically. So your whole comment is meaningless.

Richard Bentley
Richard Bentley
@Neil Gregory

One good idea is to nationalise the the infrastructure and lease it out to providers. Coquitlam City near me has put down fibre to office and high rise buildings and leases it out. The winner is the customer who can have more choice of service providers. http://www.qnetbc.net/about-us/overview

Scotty Davidson
Scotty Davidson
@Neil Gregory I gave you a down vote for pretending the Liberals are not allowing the same thing to happen...

Louren Organzo
Louren Organzo
@Michael MacKenzie
"When Bell had a telephone monopoly [...] "
What you say is true however it is also true that were it not for that monopoly, many hundreds of communities wouldn't have any service at all.

Mark Jones
Mark Jones
@William Weston Phoenix was brought to us by IBM. Dumb people fear government and are eaten alive by corporations.

William Weston
William Weston
@Mark Jones
As long as our government didn't pay IBM with any of our tax dollars I suppose you are right.

Jacqueline Beava
Jacqueline Beava
@Neil Gregory We need less government interference and regulation not more. The CRTC needs to go! Let a free market correct the prices.

Ian Berg
Ian Berg
@Neil Gregory Rationing out of equipment upgrades. A social scoring system to decide who can have telecom access. Revoking of telecom access to citizens who disagree with the government. Easier wiretapping & digital surveillance of its own citizens. Taxpayer subsidization of any money-losing telecom projects. These are just some of the reasons why we don't want government ownership of the telecom industry.

Phil Mein
Phil Mein
@Neil Gregory If the government run CRTC can't do its job then why would you expect a government run internet provider to operate without lack luster service and restrictions of content, speed and distribution etc.

David R. Amos
David R. Amos
@Sam Uel Methinks many would agree that he is a NDP dude N'esy Pas?










Mark Klement 
Mark Klement
Meanwhile the cost per MB of connectivity has been falling for decades. A 10G wavelength from Hong Kong to Los Angeles was worth about $50k per month 10 years ago, now the same service is $5k per month. The same is true for almost all international routes. Plus telcos are able to squeeze more bandwidth from older cables due to tech improvements. Corporations are paying much less for services these days. Guess the telcos just want to stick it to consumers.


William Weston
William Weston
@Mark Klement "Guess the telcos just want to stick it to consumers."
With the election this year, we will probably give them the opportunity to do it all again for years to come.
We need to stand up for what we believe and stop expecting the politicians we elect to suddenly change the system for our benefit. Is there any indication by way of action - not words - they would decide to do that?

Nicolas Krinis
Nicolas Krinis
@William Weston Yes, change the system, whatever that means..

William Weston
William Weston
@Nicolas Krinis
And again...
Elect independents with no party affiliation.
Don't keep electing the same parties and expect a different result.
Take representation more seriously than political advertising.
In a democracy the onus is on the voters to elect responsible representation, not just elect a candidate selected by others for their benefit.
In this case, that's what it means.

David R. Amos
David R. Amos
@William Weston Methinks I should wholeheartedly agree Nobody should deny that I have run as an Independent six times thus far while being ignored N'esy Pas?

https://www.cbc.ca/news/canada/new-brunswick/fundy-royal-riding-profile-1.3274276










Jordan F. Dorino
Jordan F. Dorino
They need the Money to pay those Ridiculous Bonuses, on top of the already Overly generous Salaries to their K9 seducing Puppy Pounding Management.


Peter Ray
Peter Ray
@Jordan F. Dorino

Sounds like someone had their resume rejected...


Mark Jones
Mark Jones
@Peter Ray "Sounds like" you are still upset because you found out that your parents are each others brother and sister.

David R. Amos
Content disabled
David R. Amos
@Jordan F. Dorino @Peter Ray @Mark Jones

Tut Tut Tut Play nice kids



David R. Amos
Content disabled
David R. Amos 
@Jordan F. Dorino @Peter Ray @Mark Jones

Enjoy

----- Original Message -----
From: Martine Turcotte
To: David R. Amos
Cc: bcecomms@bce.ca ; W-Five@ctv.ca
Sent: Thursday, August 19, 2004 9:28 AM
Subject: RE: I am curious

Mr. Amos, I confirm that I have received your documentation. There is
no need to send us a hard copy. As you have said yourself, the
documentation is very voluminous and after 3 days, we are still in the
process of printing it. I have asked one of my lawyers to review it
in my absence and report back to me upon my return in the office. We
will then provide you with a reply.

Martine Turcotte
Chief Legal Officer / Chef principal du service juridique
BCE Inc. / Bell Canada
1000 de La Gauchetière ouest, bureau 3700
Montréal (Qc) H3B 4Y7









Richard McCallum
Gordon McPherson
100% growth in demand each year for the past five years.
That's a lot of revenue, like 100% more revenue each year for the past five years.

If a business can grow its customer base by 100% every year for the past five years, there is no way in hell that they cannot afford to provide the infrastructure and services that create that demand.

There is a chicken and an egg ....


Richard McCallum
Richard McCallum
By "growth in demand", they mean demand by existing users for faster speed and higher data volumes. To which the telcos respond by building more robust networks. Which costs money. For which consumers must pay.

Welcome the the reality of market economics -- supply and demand -- not some socialist fantasy world.

David R. Amos
David R. Amos
@Richard McCallum Methinks if you put socialist fantasy worlds aside for a minute perhaps you should consider collusion and price fixing in lieu of a competitive marketplace that entry level capitalists dream of N'esy Pas?




---------- Original message ----------
From: David Amos <motomaniac333@gmail.com>
Date: Sun, 20 Jan 2019 10:30:23 -0400
Subject: Methinks CBC and VIAFOURA covered your fancy butt again N'esy Pas Martine Turcotte?
To: pablo.rodriguez@parl.gc.ca, Catherine.Tait@cbc.ca, Jacques.Poitras@cbc.ca, pierre.poilievre@parl.gc.ca, tony.clement.a1@parl.gc.ca, jesse@viafoura.com,
support@viafoura.zendesk.com
Cc: David Amos <david.raymond.amos@gmail.com,
David.Akin@globalnews.ca, steve.murphy@ctv.ca, oldmaison@yahoo.com,
andre@jafaust.com, martine.turcotte@bell.camirko.bibic@bell.ca,
Newsroom@globeandmail.com, news@kingscorecord.com, news919@rogers.com

Content disabled.


---------- Forwarded message ----------
From: Viafoura <support@viafoura.zendesk.com>
Date: Sun, 20 Jan 2019 14:26:28 +0000
Subject: [Request received] Methinks it should prove interesting to
see if CBC and VIAFOURA will allow this comment to be published N'esy
Pas Martine Turcotte?
To: David Amos <motomaniac333@gmail.com>

##- Please type your reply above this line -##

Your request (2915) has been received and is being reviewed by our
support staff.

Please note, for non system critical tickets we will reply within 24
hrs between 9am - 6pm (Eastern Standard Time) Monday - Friday
(excluding holidays).

To add additional comments, reply to this email.


----------------------------------------------

David Amos, Jan 20, 9:26 AM EST

https://www.cbc.ca/news/business/bell-telus-shaw-internet-price-hike-1.4984489



David R. Amos
This comment is awaiting moderation by the site administrators.
Methinks some folks may enjoy reading a portion of a comment I made as
I ran in the election of the 42nd Parliament N'esy Pas?

https://www.cbc.ca/news/canada/new-brunswick/fundy-royal-riding-profile-1.3274276

----- Original Message -----
From: martine.turcotte@bell.ca
To: motomaniac_02186@hotmail.com
Cc: bcecomms@bce.ca ; W-Five@ctv.ca
Sent: Thursday, August 19, 2004 9:28 AM
Subject: RE: I am curious

Mr. Amos, I confirm that I have received your documentation. There is
no need to send us a hard copy. As you have said yourself, the
documentation is very voluminous and after 3 days, we are still in the
process of printing it. I have asked one of my lawyers to review it
in my absence and report back to me upon my return in the office. We
will then provide you with a reply.

Martine Turcotte
Chief Legal Officer / Chef principal du service juridique
BCE Inc. / Bell Canada
1000 de La Gauchetière ouest, bureau 3700
Montréal (Qc) H3B 4Y7

Tel: (514) 870-4637
Fax: (514) 870-4877
email: martine.turcotte@bell.ca

Executive Assistant / Assistante à la haute direction: Diane Valade
Tel: (514) 870-4638
email: diane.valade@bell.ca

--------------------------------
This email is a service from Viafoura.


[R5R665-MVLG]




Big telcos hike internet prices amid soaring demand, revenues

Bell, Telus and Shaw are once again raising prices on select plans, after increases in 2018


Dennis Fitt, of Truro, N.S., was unhappy to discover that his internet, TV and phone service with Bell Aliant is going up by $9 next month, as three of the big telcos once again raise their prices on certain internet plans. (Andy Fitt)


You can run but you can't hide from internet price hikes. That's what Sean Barry in Powell River, B.C., learned after leaving his provider, Shaw, following a couple of price increases.

He switched to competitor Telus in September only to discover that the cost of his current Telus internet plan is also going up — by $5 a month.

"I am choked over the increase so soon," said the 71-year-old Barry, who lives on a fixed income.
"Every year it just goes up and up and up."

Telus, Bell and Shaw are all raising prices on select internet plans over the next few months. The hikes come on the heels of internet price increases by Telus, Shaw, Bell and Rogers in 2018.



Sean Barry, of Powell River B.C., says he is on a fixed income and switched providers after Shaw increased its prices. He was unhappy to learn that his new provider, Telus, is hiking his bill by $5 a month. (Submitted by Sean Barry)
Meanwhile, Canadians are living more of their lives online and signing up in record numbers for internet service, driving up revenues for providers.

"They can do whatever they want; it's big business," said Barry. "We've just got to suck it up."

Price hike roundup


Beginning on Feb. 25, Telus will hike rates on internet plans by $2 to $5 a month.

On Feb. 1, Bell will raise internet prices by $5 a month for Bell Aliant customers in Atlantic Canada. In Ontario and Quebec, the telco is hiking various internet plans by up to $6 a month as of March 1.

"I laughed, because I pretty much knew it was coming," said Christopher Provias, of Welland, Ont., after learning that he's facing a $5 monthly increase on his Bell internet bill.

"It's pretty much like clockwork."

On April 1, Shaw also plans to raise rates on select internet plans. The telco declined to say by how much prices are going up.

Why raise prices?


In 2017, home internet was the fastest-growing sector of all telecommunications services.

According to the latest Communications Monitoring Report by the CRTC, Canada's telecom regulator, 86 per cent of Canadian households subscribed to home internet service in 2017, up almost four per cent from 2016.
Canadians are also demanding faster internet speeds with more data — average monthly data use for high-speed users jumped by a whopping 30 per cent in 2017 compared to 2016.

Bell, Telus and Shaw say they have to raise rates to continually improve their networks to accommodate growing demand.

Bell said customers' internet usage has increased by more than 500 per cent over the past five years.
"Our costs to meet that demand and provide customers with the best experience possible also continue to rise," said spokesperson Nathan Gibson in an email.


Total Canadian internet service revenues in 2017 (Communications Monitoring Report 2018/CRTC)
Industry analyst Dwayne Winseck acknowledges that the big telcos are investing significant amounts in their networks. But he says that's not the only reason customers face higher internet bills.

"These price increases are at least as much, if not more, about protecting very high operating profits," says Winseck, a professor at Carleton University's School of Journalism and Communication.

According to the CRTC report, residential internet service revenues, including applications, equipment and other related services, totalled $9.1 billion in 2017 — an 8.8 per cent increase over 2016.

'Makes me so mad'


In a notice sent to customers facing price hikes, Bell said it invested $4 billion in its infrastructure last year.

But that's cold comfort for Dennis Fitt, of Truro, N.S., who's facing a monthly increase of $9 come February for his bundled internet, phone and TV service with Bell.

"Their profits aren't enough to cover the infastructure — this $4 billion that I have to pay for now?" said Fitt, whose family of six relies on internet for both their TV and phone service.
"It just makes me so mad."
Because the internet has become so important in Canadians' lives, Fitt believes the CRTC should do something to ensure prices don't get out of control.

"The CRTC should call [the internet] a necessity, and at that point they should be able to regulate it a lot more than they do now."

The telecom regulator is currently exploring an internet code of conduct to address a growing number of complaints from Canadians about their internet service.


86% of Canadian households subscribed to home internet service in 2017, up almost four per cent compared to the previous year. (Nathan Denette/Canadian Press)
While there's no mention of price regulation, the CRTC says the code would include measures to make it easier for consumers to switch providers to take advantage of competitive offers.

For Canadians planning to make a switch, there are a growing number of independent internet providers such as TekSavvy, Distributel and Start that offer competitive rates.
In 2017, only 13 per cent of Canadian internet subscribers were signed up with an independent, according to the CRTC report.

Reasons for the modest uptake include the fact that many are unaware of Canada's smaller providers or are fearful of switching to a lesser-known company.

Others believe they're better off bundling their internet with other services at a discount with one of the major telcos.

Barry in Powell River says because he has a promotional deal with Telus, if he cancelled his internet, he'd likely face a bigger bill for his phone and TV service with the company

"They've got you coming and going," he said.

About the Author

 


Sophia Harris
Business reporter
Sophia Harris has worked as a CBC video journalist across the country, covering everything from the start of the annual lobster fishery in Yarmouth, N.S., to farming in Saskatchewan. She now has found a good home at the business unit in Toronto. Contact: sophia.harris@cbc.ca

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